The results of the assessment of burnout syndrome in outpatient clinic staff for the development of personalized rehabilitation

In conditions of increased workload on the medical staff of outpatient clinics, the need to preserve their physical and mental health, reduce the socially significant consequences of emotional burnout comes first, which makes it necessary to search for new directions of prevention, correction and rehabilitation using personalized medicine methods.

The study aims to assess the state of health and the syndrome of emotional burnout in medical workers of the outpatient clinic.

Specialists have examined 100 medical workers of outpatient and inpatient departments of the medical institution in equal numbers. The average age of outpatient medical staff was 49 [46;59] years, and inpatient — 43 [33;53] years. The average work experience of the examined medical personnel was the same both in outpatient settings (20 [16;28] years) and in hospital (20 [13;31] years). The authors have performed general clinical, laboratory and instrumental examinations. In addition to the standard examination scheme, the scientists assessed emotional burnout using the V.V. Boyko method and the quality of life according to the EQ-5D questionnaire in modification 3L and the hospital anxiety and depression scale HADS, and also conducted a questionnaire on a new coronavirus infection and the detection of post-COVID syndrome.

As a result of the study, the authors proved a decrease in the psychological and physical components of the quality of life of medical workers, which are associated with both work experience and a new coronavirus infection. It was confirmed that according to the results of the Boyko questionnaire, employees of the outpatient clinic, compared with their colleagues from the hospital, often have a higher unfavorable total score. According to the results of the survey, we observe an improvement in the psychological and physical components of the quality of life of medical personnel after individual rehabilitation.

This study showed the importance of assessing the state of health and emotional burnout syndrome in medical workers, high scores were revealed according to the Boyko questionnaire.

Limitations. This study is limited to a sex-and-age sample of medical staff at a medical institution.

Ethics. The study was conducted in accordance with the Helsinki Declaration «Recommendations for Doctors on Biomedical research in Humans» (2013), the World Association «Ethical Principles of Scientific Medical Research with Human Participation» as amended in 2000 and the «Rules of Clinical Practice in the Russian Federation», approved by Order of the Ministry of Health and Social Development of the Russian Federation No. 266 dated 06/19/2003, according to the developed protocol.

Contribution:
Kireeva V.V. — research concept and design, data collection and processing, text writing;
Lepekhova S.A. — concept and design of the study, editing;
Zaika A.A. — data collection and processing;
Kurgansky I.S. — writing the text;
Usoltsev Yu.K. — the editing.

Funding. The financing was carried out within the framework of the State assignment of the Ministry of Education and Science of the Russian Federation.

Conflict of interest. The authors declare no conflict of interest.

Received: 05.06.2024 /Accepted: 23.10.2024 / Published: 08.11.2024

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